InGenius

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About InGenius:

InGenius® quickly and easily adapts to unique contact center needs with next-generation computer telephony integration (CTI). As a CTI innovator, InGenius connects existing telephone systems into leading CRMs with maximum flexibility, for world-class customer experiences. Backed by reliable expertise and superior customer care built over 20 years in the enterprise telephony space, InGenius helps contact centers increase productivity and customer satisfaction.

InGenius Connector Enterprise equips contact centers with features like screen pop, click-to-dial, automated call logging and enhanced call reports. The solution enables agents to efficiently serve customers and see a comprehensive view of customer call interactions for intelligent decision-making.

Company Contact Information

350 Legget Drive
Ottawa, ON K2K 2W7
Canada
www.InGenius.com

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Certifications

  • Cisco Preferred Solution Partner
  • Avaya DevConnect Tested