Flows from the field: Closing cases; Synchronous calls; CDS images; Creating record links; Unresolved email recipients by Eamon McCarthy Earls Recent flows from intrepid D365 professionals - and beyond Azure Business Process Mgmt Customer Service Dataverse (CDS) Email Management Integration Power Automate Power platform Sales & Marketing
Harnessing the Power of Power Platform: Where to start by Venkat Rao Creative solutions to tough problems are within reach for organizations that invest in the Microsoft’s Power Platform. Business Process Mgmt Dataverse (CDS) Field Service Mobile Applications Power Apps Power Automate Power BI Power platform Service Management Utilities Workflow Management
First Take: Key updates for Dynamics 365 Customer Experience apps in 2020 release wave 2 by Heidi Neuhauser A new mobile sales experience, service integrations, a quickly approaching deadline for customers, and a lot more CPQ (Configure, Price, Quote) Customer Engagement Customer Relationship Mgmt Customer Service Customer Service Dataverse (CDS) Dynamics 365 Marketing Mobile Applications Power Apps Power Automate Power BI Power Pages (Power Apps Portals) Power platform Sales Sales & Marketing Sales & Ops Planning Sales/Product Configurator
Microsoft reveals 2020 release wave 2 plans for Power Platform, Dynamics 365 by Jason Gumpert A range of improvement, including launch of new apps in the October 2020 to March 2021 timeframe. BI and Reporting Business Process Mgmt Commerce Customer Engagement Customer Service Dataverse (CDS) Dynamics 365 Field Service Finance and Operations Human Resources (Talent) KPIs Marketing Mobile Applications Portals Power Apps Power Automate Power BI Power Pages (Power Apps Portals) Power platform Project Operations Project Service Automation Sales
Unification of Dynamics 365 apps still a challenge and a long-term priority, Microsoft GMs say by Jason Gumpert Dynamics 365 and Power Platform product managers discussed priorities and new features in a user group Q&A. AI AI and Machine Learning Azure BI and Reporting Business Central Commerce Customer Engagement Data Integration Dataverse (CDS) Dynamics 365 Dynamics AX Dynamics CRM Dynamics NAV Finance and Operations Human Resources (Talent) Power Apps Power Automate Power BI Power Pages (Power Apps Portals) Power platform
Learn and Learning: Microsoft to consolidate online training and certification sites by MSDW Reporter The certification site Learning is migrating to Learn for a more consolidated experience, Microsoft says. Azure Business Central Customer Engagement Dataverse (CDS) Dynamics 365 Finance and Operations Power Apps Power Automate Power BI Power Pages (Power Apps Portals) Power platform
Microsoft launches preview of Dynamics 365 Project Operations: How we got here by Jason Gumpert Microsoft wants customers to provide feedback in five key areas as they work with the app in preview. Accounting Collaborative Workspaces Customer Engagement Dataverse (CDS) Dynamics 365 Dynamics AX Dynamics CRM Finance and Operations Financial Management Power BI Power platform Project Management Project Operations Project Service Automation Sales Quoting Workforce Management
Microsoft expands Dynamics 365 education accelerator, adding K-12 scenarios by MSDW Reporter Formerly the 'higher education accelerator', it now includes features to manage attendance, fundraising, and more BI and Reporting Business Performance Mgmt Business Process Mgmt Customer Engagement Dataverse (CDS) Dynamics 365 Education KPIs Portals Power Apps Power Automate Power BI Power Pages (Power Apps Portals) Power platform Workflow Management xRM
MSDW Podcast: Microsoft news roundup, June 2020 by MSDW Reporter AI and Machine Learning Azure Business Central Compute Customer Engagement Databases Dataverse (CDS) Dynamics 365 Dynamics GP Dynamics NAV Dynamics SL Integration Microsoft Corporate Power Apps Power Automate Power Pages (Power Apps Portals) Power platform
Microsoft's Dynamics 365, Power Platform 2020 release wave 2 materials arrive in July by MSDW Reporter Release plan documents due July 8, with early access in August AI Business Central Commerce Customer Engagement Dataverse (CDS) Dynamics 365 Finance and Operations Human Resources (Talent) Mixed Reality Power Apps Power Automate Power BI Power Pages (Power Apps Portals) Power platform
