The Shift in CRM Focus to Relationship Management--And How It Changes Implementation Strategies by Ryan Plourde Why Microsoft Dynamics CRM Is Well Positioned Customer Engagement Customer Relationship Mgmt Customer Service Customer Service Dynamics 365 Dynamics CRM Marketing Sales Sales & Marketing Sales & Ops Planning Sales Order Processing xRM
How to Ensure the xRM "Sauce" Doesn't Overwhelm the Flavor of Your Dynamics CRM Main Course by Sandor Schellenberg The Real Meaning of xRM Customer Engagement Customer Relationship Mgmt Customer Service Customer Service Dynamics 365 Dynamics CRM Marketing Sales Sales & Marketing Sales & Ops Planning Sales Order Processing
Parature Launches New Customer Service Integration For Dynamics CRM Online by Erik Herman New integration synchronizes on-demand customer service app with Dynamics CRM Online data. Customer Engagement Customer Relationship Mgmt Customer Service Customer Service Dynamics 365 Dynamics CRM Marketing Project Service Automation Sales Sales & Marketing Service Management
Improving the Usefulness of Sales Info: Microsoft Dynamics CRM Add-Ons Offer New Data Services by Erik Herman New Offerings Provide More Account and Contact Information for Sales Teams BI and Reporting Customer Engagement Customer Relationship Mgmt Dynamics 365 Dynamics CRM Marketing Sales Sales & Marketing Sales & Ops Planning Sales Order Processing xRM
Microsoft Calls On Azure for New Dynamics ERP Services by Linda Rosencrance Add-on services include Commerce, Sites, and Payment Business Central Credit Card Processing Customer Engagement Dynamics 365 Dynamics AX Dynamics GP Dynamics NAV Dynamics SL E-Commerce Marketing Sales Sales & Marketing azure
From the CRM Blogs: “Append” vs. “Append To” Security Permissions; Easy Emailing from a CRM Contact Record; Entity Display Areas and the CRM SiteMap by Jason Gumpert The Latest News on Microsoft Dynamics CRM Customer Engagement Customer Relationship Mgmt Customer Service Customer Service Dynamics 365 Dynamics CRM Marketing Sales Sales & Marketing Sales & Ops Planning Sales Order Processing
The Value Propositions of Microsoft Dynamics CRM vs Salesforce.com by Jason Gumpert Looking Beyond Pricing Customer Engagement Customer Relationship Mgmt Customer Service Customer Service Dynamics 365 Dynamics CRM Marketing Sales Sales & Marketing Sales & Ops Planning Sales Order Processing
A New Search Engine Eases the Challenge of Locating Data Across Functions of Microsoft Dynamics CRM by Linda Rosencrance How It Improves on Dynamics CRM's Built-in Search Functionality Customer Engagement Customer Relationship Mgmt Customer Service Customer Service Dynamics 365 Dynamics CRM Marketing Sales Sales & Marketing Sales & Ops Planning search
From the CRM Blogs: Fine Tune CRM Workflows; Insert an Inline Toolbar & Buttons; Add Images to Email Templates by Jared Berezin The Latest News on Microsoft Dynamics CRM Customer Engagement Customer Relationship Mgmt Dynamics 365 Dynamics CRM Marketing Sales Sales & Marketing Sales & Ops Planning Sales Order Processing
Virtual Conference on Microsoft Dynamics NAV Will Examine Best Ways to Maximize the ERP Investment by Jason Gumpert First-of-Its-Kind Virtual Conference for the Dynamics Community Accounting Advanced Pricing Business Central Business Performance Mgmt Business Process Mgmt Customer Engagement Dynamics 365 Dynamics NAV Marketing Mobile Applications Product Lifecycle Mgmt Project Management SaaS Sales Sales & Marketing Shop Floor Control Supply Chain Management Tax Management Warehouse Management Workflow Management