From the Microsoft Dynamics 365 CE/CRM Blogs: Real-time marketing; Unified routing: Forgotten features; D365 Marketing release wave 2 by MSDW Reporter A selection of the latest insights from the Dynamics 365 CE/CRM blogs Customer Engagement Customer Relationship Mgmt Customer Service Customer Service Dynamics 365 MSDW Audio Marketing Marketing Automation Sales Sales & Marketing Sales & Ops Planning
Microsoft Dynamics Partner Roundup: Sales intelligence; Transportation partnership; CRM, AEC wins by MSDW Reporter A selection of announcements from the Dynamics partner channel Architecture Construction Customer Engagement Dynamics 365 Engineering MSDW Audio Power platform Real Estate Sales Sales & Marketing Transportation Transportation Management
MSDW Podcast: The current impact and future promise of conversation intelligence in sales by MSDW Reporter Customer Engagement Dynamics 365 MSDW Podcast Nuance Sales Sales & Marketing Viva
Sales Automation and Its Role in a Holistic Marketing Strategy by Margaret Wise Going beyond traditional, disparate marketing and sales tactics and building a unified strategy Business Process Mgmt Customer Engagement Customer Relationship Mgmt Dynamics 365 MSDW Audio Marketing Automation Sales Sales & Marketing Workflow Management
Microsoft Dynamics Partner Roundup: Implementation partner; Collaboration; Partnerships by MSDW Reporter A selection of announcements from the Dynamics partner channel AP Automation Azure Business Central Customer Engagement Customer Service Dynamics 365 E-Commerce Field Service Finance and Operations Financial Management Invoice Processing Marketing Sales
Microsoft announces Viva Sales, a new CRM companion by Jason Gumpert Due in Q4 2022, the new app will look across CRM, Office 365, and Teams to provide sales data in context, Microsoft says Customer Engagement Data Integration Data Management Document Management Dynamics 365 Dynamics CRM Sales Sales & Marketing Viva
Previewing the new Advanced Duplicate Detection for Leads in Microsoft Dynamics 365 CE by Arvind Khadye A new AI model provides rules based on a combination of fuzzy logic and match codes Customer Engagement Customer Relationship Mgmt Data Management Dynamics 365 Sales Sales & Marketing
Get to know Microsoft Dynamics 365 Mobile offline-first by Arvind Khadye The new offline model offers a unified and simplified experience across interfaces Customer Engagement Customer Service Dataverse (CDS) Dynamics 365 Field Service Marketing Mobile Applications Power Apps Power platform Project Operations Sales
Microsoft's SMB Business Apps re-alignment: An interview with Dynamics 365 GM Mike Morton by Jason Gumpert Business Central must succeed while aligning with Microsoft’s complex commercial strategy, says the leader of Dynamics 365 SMB products Business Central Customer Engagement Customer Service Directions NA 2022 Dynamics 365 Dynamics GP Dynamics NAV Dynamics SL E-Commerce Sales
To-Increase launches DynaRent for Microsoft Dynamics 365 Sales by MSDW Reporter D365 Sale solution also integrates with D365 F&SCM solution for united view of rental business data Customer Engagement Data Integration Dynamics 365 Finance and Operations Invoice Processing Rental Sales Sales & Marketing Sales Quoting
