Project Service Automation: Tips for doing correct time entries in Microsoft Dynamics 365 by Kuldeep Gupta How importing resource bookings can help reduce mistakes Customer Engagement Dynamics 365 Marketing Sales Sales & Marketing
Microsoft Dynamics 365 AI for Sales now generally available, with other apps entering public preview by Jason Gumpert D365 AI solution is "generally available" while others reach public and private preview milestones Customer Engagement Dynamics 365 Marketing Power Automate Sales Sales & Marketing Sales & Ops Planning
Microsoft Dynamics Profile: First-time D365 Field Service & PSA MVP supports growing community by Linda Rosencrance Antti Pajunen says the award is the icing on the cake after years of professional progress. Customer Engagement Customer Relationship Mgmt Dynamics 365 Dynamics CRM Field Service Field Service Marketing Project Service Automation Sales Sales & Marketing Service Management
Podcast Review: Adapting Dynamics for marketing with ClickDimensions CEO, Mike Dickerson by Eamon McCarthy Earls Mike Dickerson, CEO of ClickDimensions, talks marketing skills gap and go-to market in new MSDW podcast Customer Engagement Dynamics 365 Marketing Sales Sales & Marketing
MSDW Podcast: Mike Dickerson of ClickDimensions on marketing tech in the Microsoft channel by Jason Gumpert Discussing the well-known marketing technology firm, its evolution over the last two years, and some clues about its future. Customer Engagement Customer Relationship Mgmt Dynamics 365 Dynamics CRM MSDW Podcast Marketing Marketing Automation Sales Sales & Marketing
OpenText launches ECM integration for Microsoft Dynamics 365 for Customer Engagement by MSDW Reporter OpenText and Contesto co-launch Extended ECM Enabler for Dynamics 365 Content Management Customer Engagement Customer Relationship Mgmt Document Management Dynamics 365 Dynamics CRM Enterprise Content Mgmt Marketing Power Automate Sales Sales & Marketing Sales & Ops Planning
Is your CRM strategy ready for AI? by Yvonne Dias How data, analytics, and AI tools are changing our approach to improving customer experience. AI Artificial Intelligence (AI) Customer Engagement Customer Relationship Mgmt Customer Service Customer Service Dynamics 365 Dynamics CRM Machine Learning (ML) Marketing Power Automate Sales Sales & Marketing
Microsoft Dynamics 365 for Customer Service: Unified Client Interface to gain broader exposure by Jason Gumpert Plans for the Unified Client Interface, Omni-channel Engagement Hub and Universal Resource Scheduler will reshape customer service offering. CRMUG Summit 2018 Customer Engagement D365UG Summit 2018 Dynamics 365 Marketing Sales Sales & Marketing Summit 2018
UG Summit 2018: Microsoft Dynamics 365 AI apps takes shape, with a dose of privacy planning by Jason Gumpert Previews of sales, customer service, marketing apps supply business cases for Microsoft's core AI technology Artificial Intelligence (AI) Azure Machine Learning CRMUG Summit 2018 Customer Engagement Customer Relationship Mgmt Customer Service Customer Service D365UG Summit 2018 Dynamics 365 Dynamics CRM Machine Learning (ML) Marketing Power Automate Sales Sales & Marketing Social Engagement Summit 2018
InsideView launches integration with Microsoft Dynamics 365 relationship assistant by MSDW Reporter InsideView integrates its Targeting Intelligence platform with Microsoft Relationship Assistant Artificial Intelligence (AI) Customer Engagement Dynamics 365 Marketing Microsoft Relationship Sales Power Automate Sales Sales & Marketing Sales & Ops Planning Sales and Operations Planning