TeamViewer integrates remote access tools with Microsoft Dynamics 365 by MSDW Reporter Sales and service integration now available on AppSource. Dynamics CRMDynamics 365Customer EngagementSalesMarketingCustomer Service AppSource
22 Steps to deliver 'killer' CRM training, Part 2: Engage with students in the classroom and beyond by Iain Wicks CRM training doesn't end at the classroom door, so be prepared to make learning a core component of your organization's solution. Dynamics CRMDynamics 365Customer EngagementSalesMarketingCustomer Service Training
22 Steps to deliver 'killer' CRM training, Part 1: Preparation and Delivery by Iain Wicks From setting goals to creating a clear agenda, a CRM trainer has much to do before the students even arrive. Dynamics CRMDynamics 365Customer EngagementSalesMarketingCustomer Service Training
Microsoft Dynamics Partner Roundup: Subscription billing; Retail CRM; D365 in Saudi Arabia; Insurance accelerator by MSDW Reporter A selection of announcements from the Dynamics partner channel Dynamics AXDynamics CRMDynamics 365Finance and OperationsCustomer EngagementSalesMarketingCustomer ServiceCommerce RetailInsurance
Summit EMEA News & Notes, Part 2: Microsoft Dynamics 365 for Customer Experience by Jason Gumpert Microsoft seems destined to blur product lines even further, based on presentations at Summit EMEA Dynamics AXDynamics CRMDynamics 365Finance and OperationsCustomer EngagementSalesMarketingCustomer ServicePower AppsPower platform PowerAppsBotsCDSCDS for AppsCDS for AnalyticsSummit EMEA 2018
24 Hour Fitness to deploy Microsoft Dynamics 365 for Sales with Adobe Experience Cloud by MSDW Reporter Aims to combined view of guests, members, performance, and messaging for its different business units and across 420 clubs. Dynamics CRMDynamics 365Customer EngagementSalesMarketing
Executive Q&A: Changing attitudes toward cloud solutions in the Not-for-Profit (NFP) space by Jason Gumpert NFP partner explains where Dynamics 365 and related Microsoft solutions fit into the sector's needs. Dynamics AXDynamics CRMDynamics NAVDynamics 365Business CentralFinance and OperationsCustomer EngagementSalesMarketing Not For Profit Executive Q&A
360 Vertical Solutions merges with SAGlobal, growing the Microsoft partner's services industry reach by Jason Gumpert Deal increases SAGlobal's presence to 18 countries and adds CRM reach into legal, AEC industries. Dynamics AXDynamics CRMDynamics 365Finance and OperationsCustomer EngagementSalesMarketingPower AppsPower platformPower BIAzure Professional ServicesConstructionEngineeringLegalArchitecture Power BIPowerApps
MSDW Podcast: Early reaction as Dynamics 365 for Marketing, Sales Professional reach the market by Jason Gumpert Diving into the CRM spring wave from the partner perspective. Dynamics CRMDynamics 365Customer EngagementSalesMarketingPower Automate licensesMSDW Podcast
Microsoft Dynamics Partner Roundup: Marketing platform; Field service partnership; Business Central reporting & budgeting; Rebranding by MSDW Reporter A selection of announcements from the Dynamics partner channel. Dynamics CRMDynamics 365Business CentralCustomer EngagementMarketing