Microsoft Dynamics 365 for Customer Service: Unified Client Interface to gain broader exposure by Jason Gumpert Plans for the Unified Client Interface, Omni-channel Engagement Hub and Universal Resource Scheduler will reshape customer service offering. CRMUG Summit 2018 Customer Engagement D365UG Summit 2018 Dynamics 365 Marketing Sales Sales & Marketing Summit 2018
UG Summit 2018: Microsoft Dynamics 365 AI apps takes shape, with a dose of privacy planning by Jason Gumpert Previews of sales, customer service, marketing apps supply business cases for Microsoft's core AI technology Artificial Intelligence (AI) Azure Machine Learning CRMUG Summit 2018 Customer Engagement Customer Relationship Mgmt Customer Service Customer Service D365UG Summit 2018 Dynamics 365 Dynamics CRM Machine Learning (ML) Marketing Power Automate Sales Sales & Marketing Social Engagement Summit 2018
InsideView launches integration with Microsoft Dynamics 365 relationship assistant by MSDW Reporter InsideView integrates its Targeting Intelligence platform with Microsoft Relationship Assistant Artificial Intelligence (AI) Customer Engagement Dynamics 365 Marketing Microsoft Relationship Sales Power Automate Sales Sales & Marketing Sales & Ops Planning Sales and Operations Planning
Microsoft Dynamics Partner Roundup: Fashion supply chain; Property management; Sales transformation; New alliance by MSDW Reporter A selection of announcements from the Dynamics partner channel Business Central Customer Engagement Dynamics 365 Dynamics NAV Fashion Marketing Property Management Real Estate Sales Sales & Marketing Supply Chain Management
Private equity firm Thoma Bravo acquires quote-to-cash solution provider Apttus by MSDW Reporter Firm adds another mid-market vendor that touches the Microsoft Dynamics channel. Customer Engagement Dynamics 365 Marketing Power Automate Sales Sales & Marketing Sales Quoting Sales/Product Configurator Salesforce
Microsoft Dynamics 365 for Marketing licensing update will align cost with usage by Jason Gumpert The previous model, which counted all contacts regardless of marketing usage, has stymied the product's uptake. Customer Engagement Dynamics 365 Marketing Marketing Automation Sales Sales & Marketing
Microsoft Dynamics Partner Roundup: Acquisition; Merger Closed; Co-sell status; Food ERP win by MSDW Reporter A selection of the latest announcements from the Dynamics partner channel Accounting Customer Engagement Customer Relationship Mgmt Dynamics 365 Legal Matters Marketing Sales Sales & Marketing
How to work offline with Microsoft Dynamics 365 Customer Experience apps by Payal Vyas Teams can work offline with Dynamics, using either a mobile device or the Dynamics 365 app for Outlook client Customer Engagement Customer Relationship Mgmt Customer Service Customer Service Dynamics 365 Dynamics CRM Marketing Mobile Applications Sales Sales & Marketing
Episerver Hires Microsoft Dynamics Channel Veteran Mike Rogers by Jason Gumpert In new role leading Dynamics partner sales, Rogers looks to expand the company's channel engagement Content Management Customer Engagement Customer Service Customer Service Dynamics 365 Dynamics AX Dynamics CRM E-Commerce Finance and Operations Marketing Power Automate SaaS Sales Sales & Marketing
Microsoft Dynamics Partner Roundup: Account-based marketing; New CSP; Security industry financials; Azure ExpressRoute by MSDW Reporter A selection of announcements from the Dynamics partner channel Cloud Solution Provider (CSP) Customer Engagement Dynamics 365 Dynamics AX Dynamics CRM Finance and Operations Financial Management Marketing Marketing Automation Power Automate Sales Sales & Marketing Security
