Ignite 2021: Microsoft reveals at least six new Teams integration points coming to Dynamics 365 by New bi-directional integration points will touch nearly all D365 customer experience apps. Business Central Customer Engagement Customer Relationship Mgmt Customer Service Customer Service Dynamics 365 Event Management Field Service Field Service HR Management Human Resources (Talent) Ignite 2021 Knowledge Management Marketing Marketing Automation Sales Sales & Marketing
Microsoft updates Dynamics 365 education accelerator with tele-advising, progress tracking by Jason Gumpert The January 29 update includes student portal updates, an advisor dashboard, and more. Collaborative Workspaces Customer Engagement Dataverse (CDS) Dynamics 365 Education Marketing Portals Power Apps Power BI Power Pages (Power Apps Portals) Power platform Sales Student Information System Unified Communication xRM
Microsoft Business Apps 2021 Release Wave 1: Dynamics 365 CE and Power Platform first look by Heidi Neuhauser Highlights from Sales, Marketing, and Customer Service apps, plus some Power Platform priorities 2021 release wave 1 BI and Reporting Customer Engagement Customer Relationship Mgmt Customer Service Customer Service Dynamics 365 Marketing Mobile Applications Power Apps Power Automate Power BI Power platform Sales Sales & Marketing
Microsoft Cloud for Healthcare, a new industry-focused solution, launches by MSDW Reporter Builds on standard Microsoft tech like Teams, Azure, Power Platform, and Dynamics 365 apps AI Azure Customer Engagement Customer Insights Customer Service Customer Voice Dataverse (CDS) Dynamics 365 Healthcare Marketing Power Apps Power Automate Power BI Power platform Regulatory Compliance
Dynamics 365 and Power Platform winners and finalists in Microsoft's 2020 Partner of the Year awards by MSDW Reporter Ahead of Inspire, Microsoft issues its Partner of the Year awards for 2020, including for business applications and industries. Business Central Customer Engagement Dynamics 365 Field Service Finance and Operations Marketing Power Apps Power Automate Power BI Power platform
First Take: Key updates for Dynamics 365 Customer Experience apps in 2020 release wave 2 by Heidi Neuhauser A new mobile sales experience, service integrations, a quickly approaching deadline for customers, and a lot more CPQ (Configure, Price, Quote) Customer Engagement Customer Relationship Mgmt Customer Service Customer Service Dataverse (CDS) Dynamics 365 Marketing Mobile Applications Power Apps Power Automate Power BI Power Pages (Power Apps Portals) Power platform Sales Sales & Marketing Sales & Ops Planning Sales/Product Configurator
Microsoft reveals 2020 release wave 2 plans for Power Platform, Dynamics 365 by Jason Gumpert A range of improvement, including launch of new apps in the October 2020 to March 2021 timeframe. BI and Reporting Business Process Mgmt Commerce Customer Engagement Customer Service Dataverse (CDS) Dynamics 365 Field Service Finance and Operations Human Resources (Talent) KPIs Marketing Mobile Applications Portals Power Apps Power Automate Power BI Power Pages (Power Apps Portals) Power platform Project Operations Project Service Automation Sales
MSDW Podcast: Mike Dickerson on marketing in a crisis and the needs of Microsoft partners by MSDW Reporter Customer Engagement Dynamics 365 Dynamics CRM ISV Connect MSDW Podcast Marketing Marketing Automation Sales & Marketing
C3.ai complete quick deployment of Microsoft Dynamics 365 Sales, Teams by MSDW Reporter D365 Sales app deployed to production in under two weeks, with plans to add Customer Service and Marketing. Azure Customer Engagement Customer Relationship Mgmt Customer Service Customer Service Dynamics 365 Marketing Power platform Sales Sales & Marketing
Getting started with event management in Microsoft Dynamics 365 Marketing by Stefano Tempesta The entities and tools to get you started managing your events with D365. Customer Engagement Dynamics 365 Event Management Marketing Sales & Marketing
