Dynamics 365 and Power Platform winners and finalists in Microsoft's 2020 Partner of the Year awards by MSDW Reporter Ahead of Inspire, Microsoft issues its Partner of the Year awards for 2020, including for business applications and industries. Business Central Customer Engagement Dynamics 365 Field Service Finance and Operations Marketing Power Apps Power Automate Power BI Power platform
First Take: Key updates for Dynamics 365 Customer Experience apps in 2020 release wave 2 by Heidi Neuhauser A new mobile sales experience, service integrations, a quickly approaching deadline for customers, and a lot more CPQ (Configure, Price, Quote) Customer Engagement Customer Relationship Mgmt Customer Service Customer Service Dataverse (CDS) Dynamics 365 Marketing Mobile Applications Power Apps Power Automate Power BI Power Pages (Power Apps Portals) Power platform Sales Sales & Marketing Sales & Ops Planning Sales/Product Configurator
Microsoft reveals 2020 release wave 2 plans for Power Platform, Dynamics 365 by Jason Gumpert A range of improvement, including launch of new apps in the October 2020 to March 2021 timeframe. BI and Reporting Business Process Mgmt Commerce Customer Engagement Customer Service Dataverse (CDS) Dynamics 365 Field Service Finance and Operations Human Resources (Talent) KPIs Marketing Mobile Applications Portals Power Apps Power Automate Power BI Power Pages (Power Apps Portals) Power platform Project Operations Project Service Automation Sales
MSDW Podcast: Mike Dickerson on marketing in a crisis and the needs of Microsoft partners by MSDW Reporter Customer Engagement Dynamics 365 Dynamics CRM ISV Connect MSDW Podcast Marketing Marketing Automation Sales & Marketing
C3.ai complete quick deployment of Microsoft Dynamics 365 Sales, Teams by MSDW Reporter D365 Sales app deployed to production in under two weeks, with plans to add Customer Service and Marketing. Azure Customer Engagement Customer Relationship Mgmt Customer Service Customer Service Dynamics 365 Marketing Power platform Sales Sales & Marketing
Getting started with event management in Microsoft Dynamics 365 Marketing by Stefano Tempesta The entities and tools to get you started managing your events with D365. Customer Engagement Dynamics 365 Event Management Marketing Sales & Marketing
The rise of Dynamics 365 in the real estate, property, and housing market by Mohamed Mostafa As legacy vendors have struggled, the property and housing market has become a particularly good fit for Dynamics 365 and the Power Platform. Azure Customer Engagement Customer Relationship Mgmt Customer Service Customer Service Dynamics 365 Field Service Field Service Marketing Marketing Automation Power Apps Power Automate Power platform Property Management Real Estate Sales Sales & Marketing Service Management xRM
User Group Summit North America 2019 Preview: Optimizing CRM in the midst of a cloud transformation by Eamon McCarthy Earls The CRM team from a major financial services firm in the midst of a cloud transformation initiative expects a major presence at Summit 2019. CRMUG Summit 2019 Customer Engagement Customer Service D365UG Summit 2019 Dynamics 365 Dynamics CRM Marketing Sales UG Summit 2019 crmug
From the Microsoft Dynamics 365 for Customer Engagement and CRM Blogs: Lookups; Contact cards; Opportunity close; Images in reports by MSDW Reporter A selection of the latest insights from the Dynamics 365-CRM blogs Customer Engagement Customer Service Dynamics 365 Dynamics CRM Field Service Marketing Power Apps Power platform Project Service Automation Sales
Get to know the first-ever Microsoft MVP for Dynamics 365 for Talent by Linda Rosencrance Malin Donoso Martnes shares her journey to becoming the first-ever MVP for Dynamics 365 for Talent Customer Engagement Customer Relationship Mgmt Customer Service Customer Service Dynamics 365 Dynamics CRM HR Management Human Resources (Talent) MVP Marketing Marketing Automation Sales Sales & Marketing