Microsoft Cloud for Healthcare, a new industry-focused solution, launches by MSDW Reporter Builds on standard Microsoft tech like Teams, Azure, Power Platform, and Dynamics 365 apps AzureDynamics 365Customer EngagementMarketingAICustomer InsightsCustomer VoicePower platformPower BIPower AutomateDataverse (CDS)Power Apps Healthcare
Dynamics 365 and Power Platform winners and finalists in Microsoft's 2020 Partner of the Year awards by MSDW Reporter Ahead of Inspire, Microsoft issues its Partner of the Year awards for 2020, including for business applications and industries. Dynamics 365Customer EngagementField ServiceMarketingBusiness CentralFinance and OperationsPower platformPower BIPower AutomatePower Apps
First Take: Key updates for Dynamics 365 Customer Experience apps in 2020 release wave 2 by Heidi Neuhauser A new mobile sales experience, service integrations, a quickly approaching deadline for customers, and a lot more Dynamics 365Customer EngagementCustomer ServiceMarketingSalesPower platformPower Apps PortalsPower BIPower AutomateDataverse (CDS)Power Apps
Microsoft reveals 2020 release wave 2 plans for Power Platform, Dynamics 365 by Jason Gumpert A range of improvement, including launch of new apps in the October 2020 to March 2021 timeframe. Dynamics 365Customer EngagementCustomer ServiceField ServiceMarketingProject Service AutomationProject OperationsSalesFinance and OperationsCommerceHuman Resources (Talent)Power platformPower Apps PortalsPower BIPower AutomateDataverse (CDS)Power Apps
MSDW Podcast: Mike Dickerson on marketing in a crisis and the needs of Microsoft partners by MSDW Reporter Dynamics 365Customer EngagementMarketingDynamics CRM MSDW PodcastISV Connect
C3.ai complete quick deployment of Microsoft Dynamics 365 Sales, Teams by MSDW Reporter D365 Sales app deployed to production in under two weeks, with plans to add Customer Service and Marketing. AzureDynamics 365Customer EngagementCustomer ServiceMarketingSalesPower platform
Getting started with event management in Microsoft Dynamics 365 Marketing by Stefano Tempesta The entities and tools to get you started managing your events with D365. Dynamics 365Customer EngagementMarketing
The rise of Dynamics 365 in the real estate, property, and housing market by Mohamed Mostafa As legacy vendors have struggled, the property and housing market has become a particularly good fit for Dynamics 365 and the Power Platform. AzureDynamics 365Customer EngagementCustomer ServiceField ServiceMarketingSalesPower platformPower AutomatePower Apps Property ManagementReal Estate
User Group Summit North America 2019 Preview: Optimizing CRM in the midst of a cloud transformation by Eamon McCarthy Earls The CRM team from a major financial services firm in the midst of a cloud transformation initiative expects a major presence at Summit 2019. Dynamics 365Customer EngagementCustomer ServiceMarketingSalesDynamics CRM UG Summit 2019CRMUG Summit 2019D365UG Summit 2019crmug
From the Microsoft Dynamics 365 for Customer Engagement and CRM Blogs: Lookups; Contact cards; Opportunity close; Images in reports by MSDW Reporter A selection of the latest insights from the Dynamics 365-CRM blogs Dynamics 365Customer EngagementCustomer ServiceField ServiceMarketingProject Service AutomationSalesDynamics CRMPower platformPower Apps
