Ignite 2018: Microsoft, Adobe, SAP plan Open Data Initiative for improved customer experience by Jason Gumpert Shared data across applications, built on Azure data and AI services, aims to bring in other vendors with ideal of lowering barriers to customer data visibility. Adobe Experience Manager Adobe Marketing Cloud Business Central Commerce Customer Engagement Customer Relationship Mgmt Customer Service Customer Service Data Integration Data Management Dynamics 365 Dynamics CRM Ignite 2018 Power Automate Retail S4HANA SAP
Microsoft offers simpler connected field service with Dynamics 365 and Azure IoT Central by MSDW Reporter New integration aligns with entry-level spirit of Azure IoT Central Azure Azure IoT Central Business Process Mgmt Business Rules Mgmt Customer Engagement Customer Relationship Mgmt Customer Service Customer Service Dynamics 365 Field Service Field Service Flow IoT Power Automate Power platform
Workflow efficiency through app integrations with Microsoft Dynamics 365 and Flow by Jocelyn Ledezma What we learned from developing a new D365 integration with Flow, the D365 API, and a third party SDK. Customer Engagement Customer Relationship Mgmt Customer Service Customer Service Data Integration Data Management Dynamics 365 Dynamics CRM Flow Freshdesk Power Automate Power platform
Microsoft to launch new Dynamics 365 apps for AI, mixed-reality by Eamon McCarthy Earls Microsoft announces new Dynamics 365 mixed reality, AI offerings ahead of the Ignite conference AI Artificial Intelligence (AI) BI and Reporting Customer Engagement Customer Relationship Mgmt Customer Service Customer Service Dynamics 365 Dynamics CRM Field Service Field Service Ignite 2018 Microsoft Corporate Mixed Reality
From the Microsoft Dynamics 365/CRM Blogs: Sorting views; Existing contacts; Workflows; Configurable cascading by MSDW Reporter A selection of the latest insights from the Dynamics 365 and CRM blogs Customer Engagement Customer Relationship Mgmt Customer Service Customer Service Dynamics 365 Dynamics CRM
How to work offline with Microsoft Dynamics 365 Customer Experience apps by Payal Vyas Teams can work offline with Dynamics, using either a mobile device or the Dynamics 365 app for Outlook client Customer Engagement Customer Relationship Mgmt Customer Service Customer Service Dynamics 365 Dynamics CRM Marketing Mobile Applications Sales Sales & Marketing
Episerver Hires Microsoft Dynamics Channel Veteran Mike Rogers by Jason Gumpert In new role leading Dynamics partner sales, Rogers looks to expand the company's channel engagement Content Management Customer Engagement Customer Service Customer Service Dynamics 365 Dynamics AX Dynamics CRM E-Commerce Finance and Operations Marketing Power Automate SaaS Sales Sales & Marketing
TeamViewer integrates remote access tools with Microsoft Dynamics 365 by MSDW Reporter Sales and service integration now available on AppSource. AppSource Customer Engagement Customer Relationship Mgmt Customer Service Customer Service Dynamics 365 Dynamics CRM Marketing Sales Sales & Marketing
Why integrate shipping for Microsoft Dynamics NAV or D365 Business Central? by Brian Neufeld Companies stand to benefit by integrating shipping for Dynamics Business Central Customer Engagement Customer Service Customer Service Data Integration Dynamics 365 Dynamics NAV Power Automate Shipping Supply Chain Management
22 Steps to deliver 'killer' CRM training, Part 2: Engage with students in the classroom and beyond by Iain Wicks CRM training doesn't end at the classroom door, so be prepared to make learning a core component of your organization's solution. Customer Engagement Customer Relationship Mgmt Customer Service Customer Service Dynamics 365 Dynamics CRM Marketing Sales Sales & Marketing Training
