Microsoft to launch new Dynamics 365 apps for AI, mixed-reality by Eamon McCarthy Earls Microsoft announces new Dynamics 365 mixed reality, AI offerings ahead of the Ignite conference Dynamics 365Customer EngagementCustomer ServiceField ServiceAIMixed RealityDynamics CRMMicrosoft Corporate Ignite 2018Artificial Intelligence (AI)
From the Microsoft Dynamics 365/CRM Blogs: Sorting views; Existing contacts; Workflows; Configurable cascading by MSDW Reporter A selection of the latest insights from the Dynamics 365 and CRM blogs Dynamics CRMDynamics 365Customer EngagementCustomer Service
How to work offline with Microsoft Dynamics 365 Customer Experience apps by Payal Vyas Teams can work offline with Dynamics, using either a mobile device or the Dynamics 365 app for Outlook client Dynamics CRMDynamics 365Customer EngagementSalesMarketingCustomer Service
Episerver Hires Microsoft Dynamics Channel Veteran Mike Rogers by Jason Gumpert In new role leading Dynamics partner sales, Rogers looks to expand the company's channel engagement Dynamics AXDynamics CRMDynamics 365Finance and OperationsCustomer EngagementSalesMarketingCustomer ServicePower Automate
TeamViewer integrates remote access tools with Microsoft Dynamics 365 by MSDW Reporter Sales and service integration now available on AppSource. Dynamics CRMDynamics 365Customer EngagementSalesMarketingCustomer Service AppSource
Why integrate shipping for Microsoft Dynamics NAV or D365 Business Central? by Brian Neufeld Companies stand to benefit by integrating shipping for Dynamics Dynamics NAVBusiness CentralDynamics 365Customer EngagementCustomer ServicePower Automate
22 Steps to deliver 'killer' CRM training, Part 2: Engage with students in the classroom and beyond by Iain Wicks CRM training doesn't end at the classroom door, so be prepared to make learning a core component of your organization's solution. Dynamics CRMDynamics 365Customer EngagementSalesMarketingCustomer Service Training
22 Steps to deliver 'killer' CRM training, Part 1: Preparation and Delivery by Iain Wicks From setting goals to creating a clear agenda, a CRM trainer has much to do before the students even arrive. Dynamics CRMDynamics 365Customer EngagementSalesMarketingCustomer Service Training
Microsoft Dynamics Partner Roundup: Subscription billing; Retail CRM; D365 in Saudi Arabia; Insurance accelerator by MSDW Reporter A selection of announcements from the Dynamics partner channel Dynamics AXDynamics CRMDynamics 365Finance and OperationsCustomer EngagementSalesMarketingCustomer ServiceCommerce RetailInsurance
Summit EMEA News & Notes, Part 2: Microsoft Dynamics 365 for Customer Experience by Jason Gumpert Microsoft seems destined to blur product lines even further, based on presentations at Summit EMEA Dynamics AXDynamics CRMDynamics 365Finance and OperationsCustomer EngagementSalesMarketingCustomer ServicePower AppsPower platform PowerAppsBotsCDSCDS for AppsCDS for AnalyticsSummit EMEA 2018
