10 reasons why you should use the Microsoft Dynamics 365 Banking Accelerator by Wim Geukens The Dynamics 365 Banking Accelerator offers new ways to enhance customer engagement AppSource Banking Customer Engagement Customer Relationship Mgmt Customer Service Customer Service Dataverse (CDS) Dynamics 365 Financial Services Power BI Power platform Sales
Episerver to acquire personalization firm Idio, extending digital experience focus by Jason Gumpert Microsoft Dynamics customers get broader options, more complex outlook, partners say. Commerce Content Management Customer Engagement Customer Service Customer Service Dynamics 365 Dynamics AX Dynamics CRM E-Commerce Finance and Operations Marketing Automation Sales
More channels, sentiment tracking coming to Microsoft Dynamics 365 Omnichannel for Customer Service by MSDW Reporter Unification of digital messaging add-ons includes future updates, says GM. AI Business Process Mgmt Customer Engagement Customer Relationship Mgmt Customer Service Customer Service Customer Service Insights Dynamics 365 Workflow Management
With three new Dynamics 365 solutions, Microsoft offers on ramp to IoT by Jason Gumpert Dynamics 365 Product Insights, IoT Intelligence, and Connected Store offer pre-built ways to tie sensor data to business operations. Azure IoT Central Azure IoT Hub Commerce Customer Engagement Customer Service Dynamics 365 Field Service Finance and Operations Internet of Things (IoT)
User Group Summit North America 2019 Preview: Optimizing CRM in the midst of a cloud transformation by Eamon McCarthy Earls The CRM team from a major financial services firm in the midst of a cloud transformation initiative expects a major presence at Summit 2019. CRMUG Summit 2019 Customer Engagement Customer Service D365UG Summit 2019 Dynamics 365 Dynamics CRM Marketing Sales UG Summit 2019 crmug
From the Microsoft Dynamics 365 for Customer Engagement and CRM Blogs: Lookups; Contact cards; Opportunity close; Images in reports by MSDW Reporter A selection of the latest insights from the Dynamics 365-CRM blogs Customer Engagement Customer Service Dynamics 365 Dynamics CRM Field Service Marketing Power Apps Power platform Project Service Automation Sales
Get to know the first-ever Microsoft MVP for Dynamics 365 for Talent by Linda Rosencrance Malin Donoso Martnes shares her journey to becoming the first-ever MVP for Dynamics 365 for Talent Customer Engagement Customer Relationship Mgmt Customer Service Customer Service Dynamics 365 Dynamics CRM HR Management Human Resources (Talent) MVP Marketing Marketing Automation Sales Sales & Marketing
MSDW Podcast: Financial services solutions for Microsoft Business Applications with Wim Geukens of VeriPark by Jason Gumpert AI Customer Engagement Customer Relationship Mgmt Customer Service Customer Service Dataverse (CDS) Dynamics 365 Dynamics CRM Financial Services Insurance MSDW Podcast Marketing Power Apps Power Automate Power BI Power platform Sales Sales & Marketing
Microsoft Dynamics Partner Roundup: AI services; AX to D365 upgrade; Sales performance; Payment processing by MSDW Reporter A selection of announcements from the Dynamics partner channel Azure Business Central Customer Engagement Customer Service Dynamics 365 Dynamics AX Field Service Marketing
Microsoft confirms pricing and licensing updates for Dynamics 365 coming in October 2019 by MSDW Reporter Only limited details beyond information shared at Inspire 2019 about the October 2019 changes. Commerce Customer Engagement Customer Service Dynamics 365 Dynamics AX Dynamics CRM Field Service Finance and Operations Human Resources (Talent) Inspire 2019 Marketing Project Service Automation Sales licenses
