From the Microsoft Dynamics 365 for Customer Engagement and CRM Blogs: Lookups; Contact cards; Opportunity close; Images in reports by MSDW Editorial Team A selection of the latest insights from the Dynamics 365-CRM blogs Dynamics 365Customer EngagementCustomer ServiceField ServiceMarketingProject Service AutomationSalesDynamics CRMPower platformPowerApps
Get to know the first-ever Microsoft MVP for Dynamics 365 for Talent by Linda Rosencrance Malin Donoso Martnes shares her journey to becoming the first-ever MVP for Dynamics 365 for Talent Dynamics 365Customer EngagementCustomer ServiceMarketingSalesTalentDynamics CRM MVP
MSDW Podcast: Financial services solutions for Microsoft Business Applications with Wim Geukens of VeriPark by Jason Gumpert Dynamics 365Customer EngagementCustomer ServiceMarketingSalesAIDynamics CRMPower platformPower BIFlowCommon Data Service (CDS)PowerApps Financial ServicesInsurance MSDW Podcast
Microsoft Dynamics Partner Roundup: AI services; AX to D365 upgrade; Sales performance; Payment processing by MSDW Editorial Team A selection of announcements from the Dynamics partner channel AzureDynamics 365Customer EngagementCustomer ServiceField ServiceMarketingBusiness CentralDynamics AX
Microsoft confirms pricing and licensing updates for Dynamics 365 coming in October 2019 by MSDW Editorial Team Only limited details beyond information shared at Inspire 2019 about the October 2019 changes. Dynamics 365Customer EngagementCustomer ServiceField ServiceMarketingProject Service AutomationSalesFinance and OperationsRetailTalentDynamics AXDynamics CRM Inspire 2019licenses
Microsoft extends InsideView Insights OEM availability for Dynamics 365 Customer Engagement users by MSDW Editorial Team Set to end on August 15, eligible customers can opt-in to extend the subsidy until the end of their current contracts. Dynamics 365Customer EngagementCustomer ServiceSalesDynamics CRM
Microsoft to end plan-based licensing of Dynamics 365 Customer Engagement, aiming for focus on app value by Jason Gumpert Decision driven by low multi-app use and concerns over focus on discounts over value, company tells partners at Inspire 2019. Dynamics 365Customer EngagementCustomer ServiceField ServiceMarketingProject Service AutomationSalesFinance and OperationsPower platformFlowPowerApps Inspire 2019licenses
How to create the best omni-channel journey for insurers by Wim Geukens Insurance companies can leverage an omni-channel approach with Dynamics 365 to better serve customers Dynamics 365Customer EngagementCustomer ServiceSalesAIDynamics CRM Insurance Artificial Intelligence (AI)Internet of Things (IoT)
Microsoft Forms Pro reaches general availability, signaling wind down of Dynamics 365 Voice of the Customer by MSDW Editorial Team D365 Customer Engagement app customers to get a base entitltement of survey responses per month. Dynamics 365Customer EngagementCustomer ServiceField ServiceMarketingProject Service AutomationSalesPower platformPower BIFlowCommon Data Service (CDS)PowerApps Forms Pro
Microsoft Dynamics Partner Roundup: Business expansion; Credit unions; Customer support; Revenue growth by MSDW Editorial Team A selection of recent Microsoft partner news and announcements. Dynamics 365Customer EngagementCustomer ServiceBusiness CentralDynamics CRMDynamics NAV Financial Services
