Workflows in Microsoft Dynamics 365/CRM: Nationwide non-profit masters complex environment, minimizes coding

October 31 2017

Picture an organization with 108 locations countrywide. Add a requirement for broad legal compliance standards, but in a federated business model with significant process variance across locations. Then add localized data ownership for each unit. Finally, add the criticality of screening adult volunteers for work with children (e.g., criminal background checks, in-home visits, and reference checks).

About Dann Anthony Maurno

Dann Anthony Maurno is a seasoned business journalist who began his career as International Marketing Manager with Lilly Software, then moved on as a freelancer to write for such prestigious clients as CFO Magazine; Compliance Week;Manufacturing Business Technology; Decision Resources, Inc.; The Economist Intelligence Unit; and corporate clients such as Iron Mountain, Microsoft and SAP. He is the co-author of Thin Air: How Wireless Technology Supports Lean Initiatives(CRC/Productivity Press, 2010).

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