Winning the User Adoption Struggle: Microsoft Dynamics CRM Customers Describe Challenges in Deploying to their Sales Force
February 1 2011
Sometimes technology, in and of itself, isn't the problem; it's figuring out how to get your organization to use it that's tough.
When it comes to handing over Microsoft Dynamics CRM to sales teams, good user adoption is an issue that some customers know all too well. At a recent webinar of the CRM User Group's Sales Process Special Interest Group, customers shared common tales of frustration and a few success stories.
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