Seven Ways to NOT Get Answers to Your Microsoft Dynamics GP Questions via Newsgroups

The shift from newsgroups to forums is well under way for Microsoft Dynamics products. Mariano Gomez highlighted the trend in a recent article. With the change, I wanted to examine the best ways to actually get your questions answered in the forum.

Moderators care a lot about how questions are formatted.  Certain types of questions will either go unanswered or get non-answers. Avoid these types of questions if you want to actually receive an answer:

1. The please-do-my-job-for-me question.

These questions are typically broad questions asking for more information than a normal human being is willing to give.  For example, I've altered this recent question slightly to protect the guilty:


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About Mark Polino

Mark Polino is a Certified Public Accountant (CPA) and a Microsoft MVP for Business Solutions. He is the author or coauthor of 5 books related to Microsoft Dynamics GP.  Mark also maintains the Dynamics GP focused website He speaks and writes regularly about ERP related topics. Mark has been a controller and CFO for a division of a publicly traded company and he has  worked as a consultant implementing ERP solutions. Mark holds additional certifications including Certified Information Technology Professional (CITP), Certified in Financial Forensics (CFF) , Chartered Global Management Accountant (CGMA). Dynamics Credentialed Professional for Dynamics GP 2015 (Core Install and Core Financials), Xero Certified. He holds a bachelor's degree in accounting from the University of Central Florida and an MBA from Rollins College. Mark lives with his family in Florida.

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This is an excellent post.

This is an excellent post. I used to be a regular contributor to the GP forum, or whatever it was called at the time. But I stopped doing it precisely for these reasons. There are people that have logged over 1,000 questions!

Good Article and Valid Points

Awesome post, Mark. Very thought provoking.


Fabulous article Mark, thank you!


Great post Mark

This should be required reading for all in the community.

Great post Mark! As

Great post Mark! As someone who is the GP Support Analyst for a Dynamics GP Partner this list should be required reading for all clients and consultants.

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