Us vs Them: Three Ways to Overcome Organizational Pain Points of Microsoft Dynamics ERP Security Administration

At Convergence last week, I attended a security or audit session for each of the Microsoft Dynamics ERP solutions.   What I found interesting was that the challenges, questions and complaints were consistent across all 4 groups even though the users were managing different applications and business processes. 

Security administrators across the board seemed to be in an ‘us vs. them' battle against the business process owners.   The business process owners didn't seem to appreciate the complexity of designing, implementing and troubleshooting security.  Security administrators didn't clearly understand the business requirements.  This gap between teams typically results in a large volume of high priority support requests.

The following are ways to bridge this gap, improve security and improve team relations.


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About Andy Snook

Andy is Certified in Risk and Information Systems Controls (CRISC) as well ascertified in Microsoft Dynamics and SAP.  

He has been designing audit and compliance solutions for over 13 years and has assisted with compliance projects at more than 100 companies. Under hisleadership, Fastpath has grown to support more than 1,000 companies in over 30 different countries and is recognized as an Industry Leader by the Institute of Internal Auditors. 

Prior to his time at Fastpath, Andy was a financial systems implementation consultant for Microsoft Dynamics and an SAP management consultant with Ernst & Young. He graduated from the University of Notre Dame with degrees in Economics and Computer Applications.

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