Supply Chain Control Towers: Progress yet to materialize, experts say

Control tower with airplane 

(Article has been updated with new comments from Bob Ferrari)

The term "supply chain control towers" surfaced a few years ago when companies started realizing that smarter decision-making could be achieved by combining supply chain execution capabilities with key performance indicators (KPIs) and data analytics. In 2012, Bob Ferrari, managing director at The Ferrari Consulting Research Group in Boston, described supply chain control towers as a "more holistic, information-centric software approach."


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About Bridget McCrea

Bridget McCrea covers business and technology topics for various publications. She can be reached at

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Supply Chain Control Tower Viewpoint

The above article quotes my initial perspectives on supply chain control tower capabilities in 2012. Unfortunately, this updated article was published without my opportunity to provide an updated perspective.

My updated perspective and rebuttal is now provided in a published Supply Chain Matters blog commentary at the below we link.

Bob Ferrari

Updated article

Bob, thank you for sharing your views. We've updated this piece with a link to your blog post and included a few of your key points within the article.