8 Ways Microsoft Can Improve the Next Release of Dynamics CRM
June 2 2011
Microsoft Dynamics CRM 2011 has been a huge success and in my opinion has made Microsoft the front runner in the CRM marketplace. Microsoft listened to the users’ complaints about CRM 4’s weaknesses and has included many of these improvements in CRM 2011 - both in terms of features like Solutions Management, SharePoint 2010 integration, Auditing, Dashboards, and improved reporting, as well as by bolstering the customer experience with its CRM Online uptime guarantee, competitive pricing, and the growing CRM marketplace.
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multiple inaccuracies
Hosk's Response