Service Economy, IoT in Focus as Microsoft Dynamics CRM Spring 2016 Wave Hits General Availability

Microsoft has officially made the Dynamics CRM Spring 2016 Wave generally available today. With a focus on the "service economy", Microsoft unveiled plans for Connected Field Service, a new preview offering that "provides out-of-the-box IoT to field service capabilities", as well as an online event in June where they will explore the range of features in the spring wave.

With the Spring 2016 Wave Microsoft is introducing capabilities it has onboarded from recent acquisitions, including field service (via FieldOne) and a range of portals (via Adxstudio), as well as project service.


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About Jason Gumpert

As the editor of, Jason oversees all editorial content on the site and at our events, as well as providing site management and strategy. He can be reached at

Prior to co-founding, Jason was a Principal Software Consultant at Parametric Technology Corporation (PTC), where he implemented solutions, trained customers, managed software development, and spent some time in the pre-sales engineering organization. He has also held consulting positions at CSC Consulting and Monitor Group.

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