Agile estimating and planning for Microsoft Dynamics 365/CRM projects

June 4 2018

The transition to agile implementation methods is revolutionizing enterprise software projects. Agile projects offer faster deployments, reduced costs, higher quality, more satisfied users and stakeholders, and more fun for the project teams involved compared to traditional, waterfall methods like Dynamics SureStep.

I've been using the Scrum framework to implement Microsoft Dynamics CRM, and now Dynamics 365, since 2009. However, the Scrum framework doesn't offer any techniques for estimating the size of Dynamics 365 projects or planning what to deliver in each release.

About Neil Benson

Neil Benson specializes in delivering customer engagement projects that provide clients with amazing results on Microsoft Dynamics 365 using the Scrum framework. He is on a mission to ensure every Microsoft customer and partner succeeds with Dynamics 365 using Scrum. He has received the Microsoft Most Valuable Professional (MVP) award for Business Solutions every year since 2010 for thought-leadership and contribution to the CRM community. He holds the Certified ScrumMaster qualification from the Scrum Alliance and Professional Scrum Master from Neil publishes a blog, podcast and online training course on using Scrum to implement Dynamics 365 on his website at

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