When Microsoft Outlook drives Dynamics CRM / 365 success for customers, partners

January 4 2017

Although Microsoft Outlook is not part of Dynamics CRM - now known as Dynamics 365's line of customer experience apps - the popularity of the ubiquitous email and calendar program can be the key winning Dynamics deals, especially for sales teams. And while Outlook offers little financial reward to the typical Dynamics partner, it can drive CRM project success.

About Matt Bolch

Matt Bolch is co-founder of content provider Landscape Creative. He is a long-time journalist specializing in technology and health IT topics. He can be reached at matt@landscape-creative.com. 

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