Why Integrate? Planning for Present and Future Retail Success

January 2 2013

Best practice retailers are breaking down the walls that exist between channels and integrating processes and systems to improve the customer experience and reduce operational costs. And recent research reveals that many of those businesses lagging behind are putting plans in place to make similar investments for the coming year - and the next decade.

About Steve Weber

Steve Weber is the CEO of nChannel.com. nChannel is a complete web-based, multi-channel management platform. nChannel can connect many of the systems you use to manage sales environments and easily manage the operations associated with multi-channel selling - using the systems you already own. Steve is a 13 year veteran and former Vice-President of eMarketplace Outsourcing Services for Sterling Commerce, a division of IBM. More recently Steve was named Microsoft Partner of the Year for Dynamics Retail and awarded Microsoft Retail Independent Software Vendor (ISV) of the year for his company's data sync solutions.

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