Microsoft Dynamics CRM Online upgrades to CRM 2013 proceeding with few headaches, partners report

December 4 2013

For Microsoft Dynamics CRM Online customers, the end of the CRM 2011 user experience is within sight - if it hasn't already arrived.  Microsoft is now well into its effort to migrate its CRM Online customers to new CRM 2013 instances. The process is no small task given the thousands of organizations that rely on the service and expect continuity after the changeover.

About Jason Gumpert

As the editor of, Jason oversees all editorial content on the site and at our events, as well as providing site management and strategy. He can be reached at

Prior to co-founding, Jason was a Principal Software Consultant at Parametric Technology Corporation (PTC), where he implemented solutions, trained customers, managed software development, and spent some time in the pre-sales engineering organization. He has also held consulting positions at CSC Consulting and Monitor Group.

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