How to Expand Your Microsoft Dynamics CRM Investment Options During Tough Economic Times

It's not a major revelation for me to predict that this year is going to be a tough year for many companies.

Even more than in good economic times, these difficult times require that you maintain a close relationship with your customers. If they are not satisfied or feel neglected, they will look elsewhere to conduct their business. To maintain a close relationship, you need to have a reliable CRM application to monitor their behavior and identify their needs in these special times.

You will have an advantage if you already have your CRM application in place before your industry's business environment deteriorates. Unfortunately, many companies neglected their CRM systems and now wish they had invested in them earlier.


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About Sandor Schellenberg

Sandor Schellenberg is the owner and founder of friendlyITsolutions, which mainly focuses on Microsoft Dynamics CRM and related software in the Microsoft stack. He is a Senior Microsoft Dynamics CRM Consultant/Solution Architect and is specialized in data migration & integration. In autumn 2009 his work was recognised and rewarded with a invitation to Scribe Software MVP Program. 

His roots in Microsoft-based Internet technologies go back more than twelve years, and since 2005 he has specialized in Microsoft Dynamics CRM. Starting with his first guest post on the blog of Menno te Koppele, he decided to start his own blog, Friendly Microsoft CRM Monster, a blog with a wink. The blog is widely read in the Dynamics CRM community and focused mainly on Microsoft Dynamics CRM technical and integration/migration topics.

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