Microsoft acquires Parature, adding multi-channel customer service to Dynamics CRM

Editor, MSDynamicsWorld.com

January 6 2014

Microsoft has acquired customer service software firm Parature. TechCrunch puts the sale price at $100 million and reports that the company will continue to run independently. Microsoft representatives have made no official statement yet but will be making a statement on this development soon.

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As the editor of MSDynamicsWorld.com, Jason oversees all editorial content on the site and at our events, as well as providing site management and strategy. He can be reached at jgumpert@msdynamicsworld.com.

Prior to co-founding MSDynamicsWorld.com, Jason was a Principal Software Consultant at Parametric Technology Corporation (PTC), where he implemented solutions, trained customers, managed software development, and spent some time in the pre-sales engineering organization. He has also held consulting positions at CSC Consulting and Monitor Group.

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