Partner Readiness a Key Component for Successful Rollout of Microsoft Dynamics CRM December 2012 Service Update

There's no question that the Microsoft Dynamics CRM December 2012 Service Update marks an important milestone for the product, bringing to market important capabilities like cross-browser compatibility, native integrations to more Microsoft products, and a new user interface.   And with the release process now underway with TAP customers and the January start date for deployment to the rest of the CRM Online user base, Microsoft wants partners to know it is time to round out their training on the new release in order to help guide customers through the intricacies of the rollout.


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About Jason Gumpert

As the editor of, Jason oversees all editorial content on the site and at our events, as well as providing site management and strategy. He can be reached at

Prior to co-founding, Jason was a Principal Software Consultant at Parametric Technology Corporation (PTC), where he implemented solutions, trained customers, managed software development, and spent some time in the pre-sales engineering organization. He has also held consulting positions at CSC Consulting and Monitor Group.

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