Microsoft's quest for omni-channel service lives on in Dynamics 365 with Portals, CaféX

October 16 2016

Microsoft will end new sales of Parature starting November 1 2016, but existing customers will not lose support or the ability to renew in any set timeframe.

About Jason Gumpert

As the editor of MSDynamicsWorld.com, Jason oversees all editorial content on the site and at our events, as well as providing site management and strategy. He can be reached at jgumpert@msdynamicsworld.com.

Prior to co-founding MSDynamicsWorld.com, Jason was a Principal Software Consultant at Parametric Technology Corporation (PTC), where he implemented solutions, trained customers, managed software development, and spent some time in the pre-sales engineering organization. He has also held consulting positions at CSC Consulting and Monitor Group.

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