Oh No, Not Again!?! How A Second Global IT Outage Suggests Delta Airlines Still Has No Decent Disaster Recovery Strategy
In August, I blogged about my experience with the Delta outage and provided some lessons learned from those calamitous few summer days. With over 650 cancelled flights (and thousands of frustrated customers), I speculated that their disruption in services must have cost them many millions of dollars in damages. And all caused by what was reported as a "small fire" in Delta's datacenter. Painful, but invaluable, lessons learned, right?
Well, maybe not.