Moxie, Microsoft Dynamics CRM Partnership Will Focus on Offering System of Record in Multichannel Customer Service
Earlier this month, Microsoft Corp. and Moxie Software Inc., a provider of enterprise social software and customer experience solutions, announced a partnership to provide their customers access to a new integration between Microsoft Dynamics CRM and Spaces by Moxie at no cost.
The companies held a webinar recently to discuss the new partnership, with the focus on the complimentary capabilities of the solutions and the obvious integration possibilities.
"We are the multi-channel layer. We don't have a CRM system," said Nikhil Govindaraj, vice president of products, Moxie Software.