The Most Overlooked Cost Item In ERP/CRM System Selection

During ERP and CRM system selection, the various costs and possible benefits are analyzed in considerable detail and then assessed for each vendor. Oddly enough, one important factor is often completely missed during this process. Which one? The cost of the next ERP/CRM system!

The selection of a new ERP or CRM application is never done as a back-of-an-envelope exercise. After all, most organisations want to profit from the new tool for many years. Many prospective buyers tell us something like the following:

"From a bookkeeping standpoint, the investment's term of depreciation is 5 years. But ideally we want to work with the new solution for 10 years or more".

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About Guus Krabbenborg

Guus Krabbenborg has been active in the world of business software for more than 25 years. He has held various sales and management positions at Philips, Digital Equipment, Navision Software and DBS Business Solutions successively.

Since 2007 Guus is co-founder and partner in Partner Master Class, the Dutch PDC. In a growing number of countries in Europe and Asia Pacific this company offers training and coaching in the business areas that are part of the Dynamics Partner Academy.

Since 2012 Guus is also co-founder and partner in QBS Group. This company acts as a Value Added Distributor (aka Master VAR) in the Microsoft Dynamics channel. Today, QBS works with over 400 partners in 17 countries all over Europe. That makes QBS Group the largest partner eco-system in the Microsoft Dynamics channel worldwide. Guus carries responsibility for business training, partner coaching and inspiration.

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