Microsoft Dynamics CRM Partners Wise to Start Slowly on Clients' Mobile Needs for Long Term Success

October 4 2012

Mobility is definitely a hot topic for users of Microsoft Dynamics CRM, but one that may not be the solution for everyone, he said. Sometimes mobility isn't the most critical need for users.

That little fact doesn't always stop CRM partners, or resellers, who may miss the long-term goals for a short-term gain. In other words, put clients' needs first and sales will follow.

That was one of the key points made by Mark AuCoin, a Navantis solution architect, at the eXtremeCRM 2012 event in Las Vegas.

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Valerie Miller is an award-winning Las Vegas-based journalist who can be reached at (702) 683-3986 or

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