Microsoft re-balancing its Dynamics AX, CRM enterprise sales plans
Microsoft is taking steps to rebalance its enterprise sales efforts for Dynamics ERP and CRM opportunities, says Doug Kennedy, VP of the Dynamics partner organization. Updated plans coordinated between the Dynamics team, Microsoft Consulting Services (MCS), global system integrators (GSIs) and, to some extent, regional services firms should put a larger portion of enterprise opportunities in the hands of GSIs.
The goal, Kennedy explained in a recent interview, is to better define the rules of engagement on key enterprise opportunities. In particular, Microsoft wants to separate the efforts of its own sales and pre-sales teams from the efforts of VARs selling AX and CRM, and then keep all those efforts separated from the SMB channel.