Microsoft Dynamics Partner Roundup: New 311 Call Center Solution; New Leadership at Columbus IT; Partners Merge; Online Upgrade Calculator

by Linda Rosencrance
published May 23, 2011

ISC and Tribridge Form Strategic Partnership to Enhance HeyGov! and Microsoft Dynamics CRM 311 Call Center for Government

Two Microsoft partners, ISC and Tribridge, have teamed up to provide a complete 311 government call center solution that includes ISC's HeyGov! product and Microsoft Dynamics CRM. Through their partnership, ISC and Tribridge have developed a 311 call center solution with a web-based citizen service portal, mobile apps, telephony integration and more for government customers in the United States.

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About Linda Rosencrance

Linda Rosencrance is a freelance writer/editor in the Boston area. Rosencrance has over 25 years experience as an reporter/investigative reporter, writing for many newspapers in the metropolitan Boston area. Rosencrance has been writing about information technology for the past 16 years.

She has covered a variety of IT subjects, including Microsoft Dynamics, mobile security issues such as data loss prevention, network management, secure mobile app development, privacy, cloud computing, BI, big data, analytics, HR, CRM, ERP, and enterprise IT.

Rosencrance is the author of six true crime books for Kensington Publishing Corp.

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