Microsoft Dynamics Partner Roundup: Live Chat for CRM 2011; New BPM Integration to AX; SBS Group Adds Atlanta Practice; CGS is New AX for Retail Partner

Live Chat Software Integrates with Microsoft Dynamics CRM 2011

Parker Software Ltd, has announced that its Live Chat Software, WhosOn, now integrates with Microsoft Dynamics CRM 2011 as well as CRM Online.

Parker Software's live chat application, as well as its Email2Db advanced email automation solution, also integrate with Dynamics CRM 4.0.

This latest release provides improved flexibility for greater customization, the company said. The integration allows better website visibility and interaction; the WhosOn solution enables companies to track and engage in real-time with visitors to its website increasing productivity.


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About Linda Rosencrance

Linda Rosencrance is a freelance writer/editor in the Boston area. Rosencrance has over 25 years experience as an reporter/investigative reporter, writing for many newspapers in the metropolitan Boston area. Rosencrance has been writing about information technology for the past 16 years.

She has covered a variety of IT subjects, including Microsoft Dynamics, mobile security issues such as data loss prevention, network management, secure mobile app development, privacy, cloud computing, BI, big data, analytics, HR, CRM, ERP, and enterprise IT.

Rosencrance is the author of six true crime books for Kensington Publishing Corp.

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Customer Relationship Mnagement

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