Microsoft Dynamics Partner Roundup: HP taps CafeX; No-cost AX migrations/upgrades; Cloud collaboration; AX for warehousing
HP Selects CafeX with Microsoft Dynamics 365 to Engage Employees with Personalized IT and HR Services
CafeX Communications has announced that HP has selected CafeX Live Assist for Microsoft Dynamics 365 to give employees advanced omnichannel engagement services.
Hosted in Azure, Live Assist for Dynamics 365 is co-engineered by CafeX and Microsoft to give customer service agents an integrated experience to engage online visitors through live chat, content campaigns, co-browsing, document sharing, and other remote support capabilities, the company described in a statement. HP is deploying the in-app collaboration software to enhance its IT and human resources operations.