Microsoft Dynamics Partner Roundup: Contact Center App Integration; New Indian development and support centers; Partner award

by Linda Rosencrance
published May 22, 2015

In this week's Microsoft Dynamics partner news roundup:

  • New Integration for Dynamics CRM;
  • SBS Group Opens Global Deployment and Support Center
  • Hitachi Solutions sets up third development center in India
  • Avalara Recognizes IBIS as Standout Business Partner;

AMC Technology Integrates Contact Center Apps to Dynamics CRM 2013 and 2015

Microsoft Gold Partner AMC Technology, a provider of enterprise and contact center application integration software, has announced it now provides telephony integration to Microsoft CRM 2013 and 2015 through its Contact Canvas platform.

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About Linda Rosencrance

Linda Rosencrance is a freelance writer/editor in the Boston area. Rosencrance has over 25 years experience as an reporter/investigative reporter, writing for many newspapers in the metropolitan Boston area. Rosencrance has been writing about information technology for the past 16 years.

She has covered a variety of IT subjects, including Microsoft Dynamics, mobile security issues such as data loss prevention, network management, secure mobile app development, privacy, cloud computing, BI, big data, analytics, HR, CRM, ERP, and enterprise IT.

Rosencrance is the author of six true crime books for Kensington Publishing Corp.

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