Microsoft Dynamics Partner Roundup: Call intelligence for CRM; AX accelerator; Retail partnership; European food sector offering

by Linda Rosencrance
published December 28, 2015

In this week's Microsoft Dynamics partner news roundup:

  • Invoca Announces New Integration with Dynamics CRM;
  • Merit Solutions Announces AXcelerate;
  • RSM US Inks Reseller Deal with Retail Realm:
  • Cegeka: New European Partner in the Food Sector

Invoca Announces New Integration with Dynamics CRM

Invoca, the call intelligence company, has announced a new integration with Microsoft Dynamics CRM, aimed at bringing conversations into the omnichannel customer journey by connecting phone calls with every digital touchpoint.

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About Linda Rosencrance

Linda Rosencrance is a freelance writer/editor in the Boston area. Rosencrance has over 25 years experience as an reporter/investigative reporter, writing for many newspapers in the metropolitan Boston area. Rosencrance has been writing about information technology for the past 16 years.

She has covered a variety of IT subjects, including Microsoft Dynamics, mobile security issues such as data loss prevention, network management, secure mobile app development, privacy, cloud computing, BI, big data, analytics, HR, CRM, ERP, and enterprise IT.

Rosencrance is the author of six true crime books for Kensington Publishing Corp.

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