Microsoft Dynamics CRM Online to add Enterprise user for access to Dynamics Marketing, Unified Service Desk

Microsoft is expanding the scope of Dynamics CRM in the second quarter of 2014, and with those updates come new pricing guidelines.  The newest changes, as explained by Dynamics pricing and licensing chief Paco Contreras, will add a new Enterprise user level for Dynamics CRM Online that will account for the new capabilities of both Microsoft Dynamics Marketing and Unified Service Desk.


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About Jason Gumpert

As the editor of, Jason oversees all editorial content on the site and at our events, as well as providing site management and strategy. He can be reached at

Prior to co-founding, Jason was a Principal Software Consultant at Parametric Technology Corporation (PTC), where he implemented solutions, trained customers, managed software development, and spent some time in the pre-sales engineering organization. He has also held consulting positions at CSC Consulting and Monitor Group.

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