From the Microsoft Dynamics CRM Blogs: Great user experience; Hierarchical security; Upgrading from older releases; Ribbon problems
A selection of recent posts from the Microsoft Dynamics CRM blogs:
- 10 Tips for Designing a Great User Experience in Dynamics CRM
- Hierarchical Security Models in Dynamics CRM 2015;
- Route for upgrading from older versions of Microsoft Dynamics CRM to CRM 2013;
- CRM 2011/2013 - Ribbon Problems
10 Tips for Designing a Great User Experience in Dynamics CRM
On the Surviving CRM blog, Jukka Niiranen says that the user experience has always been an important piece of the puzzle when you're trying to convince business users that using a CRM system can actually deliver tangible benefits to them.