Microsoft Dynamics 365 customer engagement roadmap prioritizes integration, strategic use of Azure services
Microsoft kicked off eXtreme365 in Lisbon with a rundown of new and upcoming Dynamics 365 Enterprise Edition sales and service app updates, from features to new tools to vendor partnerships.
Dynamics 365 general manager Param Kahlon delivered one of the CRM team's characteristically information-heavy keynote presentations, with updates ranging from Common Data Service to social selling to app building to data warehousing, AI and more.
Microsoft will not slow down on its semi-annual release cadence for Dynamics 365 Enterprise Edition customer engagement apps. If anything, they could even accelerate to a more rapid release cycle in the future, said Kahlon.