Microsoft and Adobe announce availability of joint solutions for customer engagement, new semantic model initiative

Adobe + Microsoft 

Following their September 2016 partnership agreement, Adobe and Microsoft are announcing the availability of three integrated customer experience solutions. And the companies revealed plans to lead the development for a new semantic data model for customer engagement that will be developed in conjunction with a larger group of firms.


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About Jason Gumpert

As the editor of, Jason oversees all editorial content on the site and at our events, as well as providing site management and strategy. He can be reached at

Prior to co-founding, Jason was a Principal Software Consultant at Parametric Technology Corporation (PTC), where he implemented solutions, trained customers, managed software development, and spent some time in the pre-sales engineering organization. He has also held consulting positions at CSC Consulting and Monitor Group.

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