Microsoft advises Direct (Tier 1) Cloud Solution Providers on new costs, performance standards
Microsoft has advised partners that it is raising its expectation on existing partners who operate at Tier 1 or "Direct" Cloud Solution Providers (CSPs).
In a recent communication, Microsoft told partners that Tier 1 CSPs, or those partners that sell Microsoft cloud solutions directly to clients, that Microsoft will required them to buy on of two levels of support contracts with Microsoft, starting at a $15K annual cost ($10K in emerging markets). This requirement will go into effect by a partners' next enrollment period after August 31, 2018.
And Microsoft hinted that they could institute revenue thresholds. In their words: