Microsoft advises Direct (Tier 1) Cloud Solution Providers on new costs, performance standards

Cloud in the cityMicrosoft has advised partners that it is raising its expectation on existing partners who operate at Tier 1 or "Direct" Cloud Solution Providers (CSPs).

In a recent communication, Microsoft told partners that Tier 1 CSPs, or those partners that sell Microsoft cloud solutions directly to clients, that Microsoft will required them to buy on of two levels of support contracts with Microsoft, starting at a $15K annual cost ($10K in emerging markets). This requirement will go into effect by a partners' next enrollment period after August 31, 2018.

And Microsoft hinted that they could institute revenue thresholds. In their words:


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About Jason Gumpert

As the editor of, Jason oversees all editorial content on the site and at our events, as well as providing site management and strategy. He can be reached at

Prior to co-founding, Jason was a Principal Software Consultant at Parametric Technology Corporation (PTC), where he implemented solutions, trained customers, managed software development, and spent some time in the pre-sales engineering organization. He has also held consulting positions at CSC Consulting and Monitor Group.

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