New Microsoft Dynamics Social CRM White Paper: Can They Deliver Enough Today?

August 3 2012

Microsoft has released a new Microsoft Dynamics white paper on social CRM that consolidates analyst thinking  on the business opportunities that can be advanced with the use of social technology and explores the ways Microsoft has incorporated those ideas into its products.

About Jason Gumpert

As the editor of MSDynamicsWorld.com, Jason oversees all editorial content on the site and at our events, as well as providing site management and strategy. He can be reached at jgumpert@msdynamicsworld.com.

Prior to co-founding MSDynamicsWorld.com, Jason was a Principal Software Consultant at Parametric Technology Corporation (PTC), where he implemented solutions, trained customers, managed software development, and spent some time in the pre-sales engineering organization. He has also held consulting positions at CSC Consulting and Monitor Group.

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