Why Vocabulary Is Key to Getting a Fast Start on Your Dynamics AX Implementation

April 4 2010

It seems as if the first two months of most implementations are spent trying to effectively communicate high-level concepts of Microsoft Dynamics AX.  Until customers have that basic understanding of the system features, they have no real basis for attempting to leverage AX for their business model, except to demand that the system do what their current system does today.   

How to address this challenge, and thereby gain a faster start?  This article focuses on an effective approach I have developed for my clients in manufacturing and distribution. 

About Scott Hamilton

Scott Hamilton has consulted globally with several hundred manufacturing/distribution companies on SCM and ERP issues. His publications include multiple books about SCM using Dynamics AX as well as two textbooks about SCM/ERP, and his books have been translated into Portuguese, Russian, Chinese and Japanese. For more than 10 years, Scott has been a frequent speaker at Microsoft and AXUG conferences around the world, and a multi-year winner of the rarely given Microsoft MVP award for Dynamics AX. His regular column “The AX Solution Architect” is published in MSDynamicsWorld.com.

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Comments

ch_roy's picture

I support you fully. The perspective approach is all that matters and the terms used to communicate with your customers is very important to indicate that you are on the user's side and not on the implementer's.

hems.krish's picture

Eventhough consultants like me have learnt it the hard way, this is the most appropriate method to bring the ERP closer to the user and drastically increase the success of acceptablity...