Machine learning for Dynamics, Part 2: Making the most of machine learning with Dynamics 365 / CRM

Data brain

Microsoft Dynamics 365/CRM customers have a number of machine learning tools at their disposal thanks to the solution's proximity to technology from Azure Machine Learning Studio and the Cortana Intelligence Suite (formerly the Cortana Analytics Suite). MSDynamicsWorld has covered a few of these capabilities already, such as our article earlier this year on ranking CRM leads using Azure ML and Microsoft's progress in offering pre-built tools for CRM users like Customer Insights.


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About Mark Anderson

Mark Anderson is a science and technology journalist, author and copywriter. Based in western Massachusetts, he's written for many top publications and about everything from IT to genomics to energy. He recently launched a business copywriting service and is the author of two nonfiction books about science, history and literature.

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