Elevating the Customer Engagement Vision: A Look at the New Dynamics CRM Integration to Moxie Spaces

Editor

November 7 2012

As much as a CRM solution might aspire to be all things to all people, sometimes a wise integration option can take a solution, and its customers, farther and faster.

Microsoft thinks it could have such an opportunity this week as the Dynamics CRM team and Moxie Software have announced a new partnership to offer an integrated customer service and engagement solution using a pre-built integration to connect Dynamics CRM with the "Spaces by Moxie" customer service and sales suite.

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As the editor of MSDynamicsWorld.com, Jason oversees all editorial content on the site and at our events, as well as providing site management and strategy. He can be reached at jgumpert@msdynamicsworld.com.

Prior to co-founding MSDynamicsWorld.com, Jason was a Principal Software Consultant at Parametric Technology Corporation (PTC), where he implemented solutions, trained customers, managed software development, and spent some time in the pre-sales engineering organization. He has also held consulting positions at CSC Consulting and Monitor Group.

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