IRCE 2017 recap: Omnichannel, personalization, and how Microsoft Dynamics 365 answers both demands

June 14 2017

Two of the most talked-about topics at the Internet Retailer Conference and Exhibition (IRCE 2017) in Chicago last week were personalization and omnichannel.

Retail executives understand that they need to provide a consistent brand and buying experience from the store to the website to catalog and beyond, but they are not sure which retail solutions will get them there.

At Western Computer, we see Microsoft Dynamics 365 for Operations as a natural solution to enable both personalization and omnichannel.

About Greg Williams

Download Western Computers' Distribution eBook to learn more questions that distribution CFOs should ask and what capabilities your ERP system should support. 

Greg Williams leads the Dynamics practice at Western Computer. With over 15 years experience leading ERP implementations, Greg is focused on aligning Western's product and services offerings with the needs of Western's current and prospective customers.

In Greg's words, "At Western Computer, we're ready to help organizations' plan and implement their upgrade to Dynamics 365. We've trained our developers and consultants. We are working to get customers live on Dynamics 365 for Operations today. We are investing in the AXUG community, and we are accessing the best upgrade tools and best practices for older versions of Dynamics ERP. We can help you plan effectively for this upgrade and accelerate your implementation." To contact Greg, please go to

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