Did Microsoft's incremental bad decisions regarding Convergence and relations to existing current customer base rule out the possibility of the Microsoft's actually learning something from this? Judging by the write-up by the marketing person and placement of the news as an "oh, one more thing" it does not appear so. It is a shame Microsoft's current cloud-first, cloud-only leadership will not feel any pain or remorse for this. They will simply pour on more of - if you are not writing us a monthly check for capabilities you already own you are woefully behind the times. Jeff Frye Nashville, TN