Glympse launches location status integration for Microsoft Dynamics 365 Field Service customer experiences

Microsoft is working with location-powered customer experience firm Glympse to add location status to a customer's view of field service appointments in Dynamics 365.

Gympse En Route

The new integration of Glympse En Route will allow firms using the Microsoft Dynamics 365 field service solution to provide data on a field technician's location, to the customer with an accurate view of the when that appointment will begin.

The benefit to the customer is a clear view of appointment status - both location and estimated time of arrival - that eases anxiety, improves transparency, and boosts satisfaction.


Requires FREE Membership to View

Become a Member Joining gives you free, unlimited access to news, analysis, white papers, case studies, product brochures, and more, and it’s all FREE. You’ll also receive periodic email newsletters with the latest relevant articles and content updates.
About Jason Gumpert

As the editor of, Jason oversees all editorial content on the site and at our events, as well as providing site management and strategy. He can be reached at

Prior to co-founding, Jason was a Principal Software Consultant at Parametric Technology Corporation (PTC), where he implemented solutions, trained customers, managed software development, and spent some time in the pre-sales engineering organization. He has also held consulting positions at CSC Consulting and Monitor Group.

Read full bio...