The Most Overlooked Cost Item In ERP/CRM System Selection

February 26 2016

During ERP and CRM system selection, the various costs and possible benefits are analyzed in considerable detail and then assessed for each vendor. Oddly enough, one important factor is often completely missed during this process. Which one? The cost of the next ERP/CRM system!

The selection of a new ERP or CRM application is never done as a back-of-an-envelope exercise. After all, most organisations want to profit from the new tool for many years. Many prospective buyers tell us something like the following:

About Guus Krabbenborg

Guus Krabbenborg has been active in the world of business software for more than 25 years. He has held various sales and management positions at Philips, Digital Equipment, Navision Software and DBS Business Solutions successively.

Since 2007 Guus is co-founder and partner in Partner Master Class, the Dutch PDC. In a growing number of countries in Europe and Asia Pacific this company offers training and coaching in the business areas that are part of the Dynamics Partner Academy.

Since 2012 Guus is also co-founder and partner in QBS Group. This company acts as a Value Added Distributor (aka Master VAR) in the Microsoft Dynamics channel. Today, QBS works with over 400 partners in 17 countries all over Europe. That makes QBS Group the largest partner eco-system in the Microsoft Dynamics channel worldwide. Guus carries responsibility for business training, partner coaching and inspiration.

In addition, Guus is a writer. His blogs and articles are valued by users and suppliers. He is also a frequent speaker at international conferences and seminars - both from Microsoft and partners. Guus published several books on Project Success with CRM and ERP solutions.

Guus Krabbenborg is an experienced Microsoft Dynamics watcher. Since 2004, he writes business analyses about Inspire (aka WPC), DIRECTIONS, and eXtreme365.

Guus can be contacted by e-mail at gk@qbsgroup.com and by telephone on +31 622 496 073. 

More about Guus Krabbenborg

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